Have a question? Why not phone, email or contact us on live chat below

Have you had your PACDOG system a while, want to make sure it’s working to its full potential, spruced up a bit or need to have it serviced? Here's what we need from you:

Checklist

• . Include a note with your name, address, email and daytime contact number with a brief description of the issues you are having with the product(s)
• . Include your service and repair Order Number which you will receive after checkout here
• . Where possible, please ensure your unit for repair is fully charged before return
• . Please remove straps from collars and wipe with a wet cloth/antibacterial wipe
• . You only need to send back the parts to be serviced not the entire kit
• . Send to us at the address below. If goods are within their 2-year warranty free shipping only applies to goods being returned to the customer. It does not cover the cost of sending the goods to us.

Address

PACDOG,
Service & Repairs Department,
Carraigleade,
Graiguenamanagh,
Co. Kilkenny,
R95 EE76,
IRELAND

Phone

IE +353 (0) 59 9724690
WhatsApp +353 (0) 87 7903008
UK Freephone 0800 028 4325

Email

sales@pacdog.com